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Smart Office Technology

Using the latest technology we design, build and support advanced commercial building management systems in New Zealand. Experience seamless control of your lighting, security, HVAC, A/V and energy management. Click ‘More’ to go to our smart office page.

IT Services & Support

If you are looking for IT support in Auckland, look no further. We have over 10 years experience providing managed IT services and support to businesses just like yours. Whether you need a new business phone system, Office 365 setup, or a cloud based solution, we have all your IT needs covered. Click ‘More’ to go to our IT services and support page.

Smart Home Automation

If you are considering smart home automation then you need to meet our dedicated design team right here in New Zealand. We create more than just centrally controlled homes. Our home automation systems are tailored to your environment, giving you one-touch control of all your, lighting, A/V, climate, security, curtains and blinds. Click ‘More’ to go to our smart home automation page.

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How Building Management Software Helped Microsoft & Four Seasons Hotel

May 16, 2018
How Crestron Building Management Software Helped Microsoft & Four Seasons Hotel Win   At the speed current technology is developing these days it’s common for businesses to miss out on some of the technology available. One area where this is especially true is in commercial building management, where tracking, optimization, and clever programming can bring massive cost savings. Take Microsoft® for example, whose middle management found themselves wasting huge amounts of time and money searching for available conference rooms. Through the use of Crestron building management reporting, they discovered that over 70% of Microsoft® meetings had below 10 attendees, hardly using up the capacity of a full conference room. By gaining access to this metric they immediately realized what was causing the issue. Employees wanted spaces to collaborate on projects and were using the full-sized conference rooms for this purpose because there were no other spaces available. In a subsequent new build, they decided to put this insight into action and designed several smaller ‘huddle’ spaces that were dedicated collaborative environments and fewer full-size conference rooms. Besides facilitating happier and more productive employees, this insight helped Microsoft® realise a cost savings of over $250 000 in building materials. Given this success, its no surprise that Microsoft® decided to follow this approach on subsequent build projects which has resulted in a collective savings of over $1 million to date. Another example of how metrics can be used to gain powerful insights can be seen with the Four Seasons Hotel energy crisis in Chicago. After spending over $1 million on energy bills every year they decided it was finally time to investigate the power consumption of the guest’s rooms. After installing the Crestron Fusion energy management tracking system, they found that over half of the energy consumption was accredited to the HVAC system which included consumption during times when the guest’s rooms were unoccupied. To resolve this issue the Crestron Energy Management System was programmed to integrate the HVAC with the Guest Management System at the hotel, automatically turning off the HVAC when a room was unoccupied. Through this integration, the hotel was able to reduce the run time of the HVAC units by 2.5 hours per day without having any impact on the experience of the guests. This resulted in a savings of over 27% which meant a full return on investment in less than 3 years. In the examples of Microsoft® and The Four Seasons Hotel above it is evident that through the use of modern building management tools that track usage efficiently it’s quite possible to both increase profits and gain a better understanding of the inner workings your business. Are you leveraging technology to make smart business decisions? Chat with our commercial energy management team to learn more about what you can do to track usage and optimize energy consumption. You can read the full Special Report from Crestron here.

10 Ways to Secure your WordPress Site from Hackers

May 8, 2018
10 Ways to Secure your WordPress Site from Hackers Cybercrime is on the rise and over the last 5 years, we have seen an exponential rise in the number of cyberattacks targeting New Zealand. Last year alone we saw Kiwis lose more than $177 million to cybercrime with over 1 million people being directly affected. But what can you do, as a small business owner, your days are hectic, we get it. Its hard to stay on top of security and all your day to day operations. The thing is, if you’re not maintaining your website backups and skipping out on important things like updates, you are chancing fate. It’s just not worth it. That’s why we have created this simple checklist for NZ website owners, designed to keep your data safe and your downtime to a minimum. Update your CMS as soon as the updates available: Many content management system (CMS) are open-source platforms (like WordPress). Open-source means everyone has access to the coding. This means that when WordPress updates their core files, all the exploitable vulnerabilities that were corrected with that update are now known to hackers around the world. Hackers then use SQL & malware injection bots to go forth and infect sites that aren’t being updated on a regular basis. Moral of the story when you see “ An updated version of WordPress is available” Read it as “ You are vulnerable to cybercrime every second you delay this update (Oh, and there are some new features too)” Update and Delete Plugins: For the same reasons outlined above, we recommend that you always update plugins and uninstall plugins you don’t use. Old plugins provide hackers with a backdoor to your site. Also, avoid ever installing plugins that have not recently been updated by the developer. Your IT company should be able to make recommendations in this regard if you are unsure. Install a reliable security plugin: If you use WordPress, ask your host, web developer or IT company to recommend security plugins and software for keeping your site secure. Most of these plugins offer a free version and a paid premium upgrade which has more features. We recommend Wordfence or Sucuri. Backups, Backups, Backups: You cant prevent against every kind of attack but you can prevent losing all of your data by purchasing a backup service, such as BackupBuddy, VaultPress or UpDraftPlus, or hosting your website with a provider that offers daily backups. If your site cannot be restored after a hack, at least you’ll have all of your content and data, which you can move to a new site. This is a massive saving. If you do nothing else on this list ensure you backup your website today. Password Management: Your users are your weakest link. User education will help all members of your team know what not to click and what to look out for. Use simple passwords you won’t forget BUT use them with MULTI-FACTOR authentication. Using the same complex password for every

9 Reasons You Need Lighting Control in Your Next Home

March 8, 2018
At Real IT, we love lighting control,  after all,  lighting is a fundamental part of the luxury, convenience, comfort, efficiency, and safety of your home. When it’s integrated with your smart home system the possibilities for increased convenience, efficiency and fun are endless! 1. Enjoy Automatic Pathway & Orientation Lighting: Well-placed orientation and pathway lighting in hallways, bathrooms, and staircases increase safety inside your home, now you can activate the lights through movement sensors in the ceiling so there is no need to stumble in the dark for a switch or have your sleepy eyes blinded by bright lights in the middle of the night. 2. Get Functional With Task lighting: Allow automated focused light to illuminate your work spaces and make the completion of visual tasks easier. As an example in open plan kitchen dining areas, task lighting can ensure your kitchen work surfaces are well illuminated without compromising the soft ambient lighting being enjoyed by your dinner guests. 3. Increase Your Energy Efficiency: You can save money on your utility bills by having a smart home system turn off the lights at certain times of the day. If you forget, the system still remembers. 4. Add Incredible Convenience to Everyday: You can save time and manage your household better by pressing one button on an smart home keypad, touch panel or mobile device to turn multiple lights on and off at once. 5. Get Better at Highlighting Your Homes Best Features: Don’t remind yourself every night to turn on the accent lighting you placed to highlight your decor, artwork or architecture. Your smart home system can be programmed to do this for you, always coming on at the correct brightness based on the lighting levels in the room. 6. Deter Unwanted Guests: Make it appear that you are home when you are off on vacation. Lights can be set to switch on and off in a random pattern to make your house look occupied and discourage intruders. 7. Experience Lighting Scenes: One of the most exciting aspects of having lighting control in the home is creating ‘scenes’. These scenes control some or all of the lighting circuits in the home and create lighting environments to suit every mood at the touch of the button. E.g Relax scene, Home scene, All Off and Party scene. Of course, these scenes can mix in audio, video, HVAC, and other systems to further enhance the one-touch experience. 8. Dont Compromise On Interior Design: The conventional light switch is so 1995. Modern lighting keypads come in a broad array of styles and finishes to suit any need and environment, from discreet keypad options to dazzling touchscreen displays. The Engraved keypads can perform many functions with easy-to-use labeled buttons, replacing various unsightly switches with a single compact solution.   9. Get Expert Automation Assistance: Finally there is a company who takes lighting design seriously. At Real IT  we understand that the difference between a good lighting design and a great one is a process

How Much Does VoIP Cost?

March 2, 2018
“How much will VoIP cost my business?”   This is one of the first questions many prospective clients want to know when they call our company. Although this is a very difficult question to answer because there are so many considerations, I will try to do my best here to explain some general pricing guidelines. The purchase of a VoIP Phone is much like the purchase of a vehicle or other mission-critical equipment. With so many options available, price ranges can vary drastically. Just as a Toyota Hilux can start around 30k with just a basic package, it can quickly cost over 50k once you add your essential items such as 4-wheel drive, 4 doors vs two, and a steel top canopy then jump up to 60k+ when you upgrade to all-leather interior, chrome finishes, alloy wheels, dual exhaust and built-in GPS system etc, etc… These same principles typically apply to the purchase of a VoIP phone system. Understanding that you are going to have to use your VoIP Phone System every day makes picking the right system with the right features critical to ensure maximum performance, minimum maintenance and above all ease of use. For this reason, most of the businesses we deal with elect to get the VoIP Phone system that will offer them the best performance in the long run. Unfortunately, there are some businesses which only focus on the initial costs with the goal of finding the “cheapest” hardware and installation services available. This approach sacrifices performance, reliability, and peace of mind, which inevitably leads to regret and seeking an alternative solution. If you continue to read below, you will begin to understand the wider considerations that need to be made when choosing your VoIP Phone System. Now that you hopefully understand the vehicle analogy, I will list some of the most common “add-ons” that can be found in the purchase of a VoIP Phone System. Note: While it is standard practice to sell VoIP Phone Systems with some of the ‘add-ons’ seen below as package deals it’s important to realize that no company should sell you a package without first evaluating your current infrastructure and goals. ( See 7 Questions to Ask A VoIP Sales Person Before You Buy – for more on this) We do this through a comprehensive free assessment. Common ‘add-ons’: 1. Decision for a Cloud or On-Premise VoIP Phone System 2. Installation / Set-Up Costs 3. Types of Desk Phones 4. Software Phones (Softphones/ Smart Phone Apps) 5. Wireless or Wired Headsets 6. Secure Remote Extensions 7. High-Quality Broadband Connection 8. VoIP Grade Broadband Router 9. VoIP Grade Network Switch 10. VoIP Grade Wireless Access Points 11. Data Cabling 12. Reporting Features 13. Software Integrations As you can see, there are many ‘add-ons’ available, and the extent to which you add them to your VoIP package really depends on your existing infrastructure and what you are looking to achieve with your new VoIP system. Now, all these ‘add-ons’ can roughly be

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