Smart Office Technology

Using the latest technology we design, build and support advanced commercial building management systems in New Zealand. Experience seamless control of your lighting, security, HVAC, A/V and energy management. Click ‘More’ to go to our smart office page.

IT Services & Support

If you are looking for IT support in Auckland, look no further. We have over 10 years experience providing managed IT services and support to businesses just like yours. Whether you need a new business phone system, Office 365 setup, or a cloud based solution, we have all your IT needs covered. Click ‘More’ to go to our IT services and support page.

Smart Home Automation

If you are considering smart home automation then you need to meet our dedicated design team right here in New Zealand. We create more than just centrally controlled homes. Our home automation systems are tailored to your environment, giving you one-touch control of all your, lighting, A/V, climate, security, curtains and blinds. Click ‘More’ to go to our smart home automation page.



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The power of environment: health and your home

June 18, 2018
The wellness movement As our lives speed up and our daily demands increase, it has become more important than ever to invest in our health and wellbeing and understand the value and impact of our lifestyle and environment. Around the world there is a growing trend of people turning their attention to their wellbeing, leading to the rapid rise of the ‘wellness movement’ and a greater interest in the role of diet, mentality and our surroundings. According to the Global Wellness Institute, the global wellness industry grew by 10.6% to $US3.72 trillion ($NZ5.29 trillion) between 2013 and 2015. This accounts for more than 5% of global economic output. As a vast amount of people begin to invest in their wellbeing, we are also seeing a rise in people enhancing their environment and homes as crucial cornerstone of their overall comfort and happiness. Katherine Johnston, a researcher for Global Wellness Institute, says ‘we must shake up our thinking’ and consider our homes to be as important as immunisations and fitness wearables. “All the industries that create our home environments play a massive role in human health. And they need to partner to meet the desperate need – and fast-rising demand – for healthier homes and communities,” she says. Oopelia Yeung, a researcher for the Global Wellness Institute, says, “We will never address skyrocketing chronic disease and health costs without dramatically transforming where and how we live. We’ve got to shift investment into the places that give us the most outsized health returns – our homes and communities.” Creating your environment with Real IT: introducing the wellnest – by Cogworks Forward thinking companies are responding to this trend by creating offerings that focus on enhancing wellness through the home. At Real IT, for instance, we are now offering the ‘wellnest’,  (created by Cogworks) which pulls together the latest advancements in smart home automation, high quality AV equipment and careful material selections to create a space that is designed for the mind, body and ultimate comfort. The wellnest takes elements of traditional home cinemas but goes beyond entertainment to deliver a full media experience. It includes immersive audio, state of the art projectors and sizable screens, as well as premium lighting which can be set based on mood or preference, heating systems, and air conditioning and purification systems. It also uses natural materials for carpets and panels, and ensures the construction process doesn’t use any volatile organic compounds to reduce air pollutants. From the construction process, to the equipment used, to the carpet, everything in the wellnest is attuned to the wellbeing of those who will use the room. While there are a number of apps and specific smart home products available that promote wellness, the wellnest is unique in that it creates a whole room retreat and wellness solution. The space pushes the boundaries for what is possible within a home and inspires distributors and customers to expand their own thinking on what home cinema and home wellness means in our modern

New privacy regulations established in the EU: what it means for New Zealand

June 18, 2018
Changing laws and privacy in the EU  At the end of last month on 25 May, a new digital privacy regulation was introduced across the European Union known as the General Data Protection Regulation (GDPR). The GDPR centralises previously separate privacy legislation across the EU, into one legally binding regulation designed to protect the privacy of EU residents. It regulates how businesses process and handle data, and makes them more accountable for data breaches. Following this new regulation, companies now must show where a customer’s data is going, how it will be protected and what it will be used for. Customer data includes their email and contact details, IP address, social media profiles and interests. The GDPR formalises customer’s rights and ensures they have the right to be informed about their personal data, the right of access to their personal information, the right of rectification to update information, the right of erasure so they can erase personal data, and the right to object or unsubscribe from communications at any time. Why this matters for us in New Zealand  The GDPR has ripple effects beyond Europe, as it is binding on anyone processing EU resident’s personal data. The regulation applies to anyone selling goods or services, including free services such as a website or email newsletter, to EU citizens, or storing data of EU citizens. If a New Zealand website affects EU citizens, they must comply to the regulation, for instance. Failing to comply to GDPR could lead to costly fines and see businesses paying up to 20 million euros or 4% of their global turnover – whichever is higher. This regulation also indicates a shift in mentality around privacy and customer rights. New Zealand privacy laws, which have been found ‘adequate’ by the EU, are currently being reformed to make them more robust and better protect customers. The best thing any business can do in New Zealand is to take practical steps to improve their privacy processes. What you can do today  Under the GDPR businesses can collect personal data if someone consents to it, if it’s necessary for them to fulfill a contract, if the business has a legal obligation to do so, and if the company or organisation has a legitimate interest that doesn’t override the rights or freedoms of the person. Following the establishment of this regulation, the first steps any business should take is to run an audit of data collection and processes. From here, they can run a ‘re-permission’ email campaign for current EU-based email contacts, ensure an ‘opt-in’ button is activated for email newsletters or subscription services, and ensure the cookies are also on opt-in before they’re used for new contacts. More broadly, any business will benefit from doing a rundown of all data they collect and what is done with it, in order to improve data security and lead generation practices. Businesses should be thinking about how they can incorporate privacy into the development of new products or key decisions, and ensure they

How Building Management Software Helped Microsoft & Four Seasons Hotel

May 16, 2018
How Crestron Building Management Software Helped Microsoft & Four Seasons Hotel Win   At the speed current technology is developing these days it’s common for businesses to miss out on some of the technology available. One area where this is especially true is in commercial building management, where tracking, optimization, and clever programming can bring massive cost savings. Take Microsoft® for example, whose middle management found themselves wasting huge amounts of time and money searching for available conference rooms. Through the use of Crestron building management reporting, they discovered that over 70% of Microsoft® meetings had below 10 attendees, hardly using up the capacity of a full conference room. By gaining access to this metric they immediately realized what was causing the issue. Employees wanted spaces to collaborate on projects and were using the full-sized conference rooms for this purpose because there were no other spaces available. In a subsequent new build, they decided to put this insight into action and designed several smaller ‘huddle’ spaces that were dedicated collaborative environments and fewer full-size conference rooms. Besides facilitating happier and more productive employees, this insight helped Microsoft® realise a cost savings of over $250 000 in building materials. Given this success, its no surprise that Microsoft® decided to follow this approach on subsequent build projects which has resulted in a collective savings of over $1 million to date. Another example of how metrics can be used to gain powerful insights can be seen with the Four Seasons Hotel energy crisis in Chicago. After spending over $1 million on energy bills every year they decided it was finally time to investigate the power consumption of the guest’s rooms. After installing the Crestron Fusion energy management tracking system, they found that over half of the energy consumption was accredited to the HVAC system which included consumption during times when the guest’s rooms were unoccupied. To resolve this issue the Crestron Energy Management System was programmed to integrate the HVAC with the Guest Management System at the hotel, automatically turning off the HVAC when a room was unoccupied. Through this integration, the hotel was able to reduce the run time of the HVAC units by 2.5 hours per day without having any impact on the experience of the guests. This resulted in a savings of over 27% which meant a full return on investment in less than 3 years. In the examples of Microsoft® and The Four Seasons Hotel above it is evident that through the use of modern building management tools that track usage efficiently it’s quite possible to both increase profits and gain a better understanding of the inner workings your business. Are you leveraging technology to make smart business decisions? Chat with our commercial energy management team to learn more about what you can do to track usage and optimize energy consumption. You can read the full Special Report from Crestron here.

10 Ways to Secure your WordPress Site from Hackers

May 8, 2018
10 Ways to Secure your WordPress Site from Hackers Cybercrime is on the rise and over the last 5 years, we have seen an exponential rise in the number of cyberattacks targeting New Zealand. Last year alone we saw Kiwis lose more than $177 million to cybercrime with over 1 million people being directly affected. But what can you do, as a small business owner, your days are hectic, we get it. Its hard to stay on top of security and all your day to day operations. The thing is, if you’re not maintaining your website backups and skipping out on important things like updates, you are chancing fate. It’s just not worth it. That’s why we have created this simple checklist for NZ website owners, designed to keep your data safe and your downtime to a minimum. Update your CMS as soon as the updates available: Many content management system (CMS) are open-source platforms (like WordPress). Open-source means everyone has access to the coding. This means that when WordPress updates their core files, all the exploitable vulnerabilities that were corrected with that update are now known to hackers around the world. Hackers then use SQL & malware injection bots to go forth and infect sites that aren’t being updated on a regular basis. Moral of the story when you see “ An updated version of WordPress is available” Read it as “ You are vulnerable to cybercrime every second you delay this update (Oh, and there are some new features too)” Update and Delete Plugins: For the same reasons outlined above, we recommend that you always update plugins and uninstall plugins you don’t use. Old plugins provide hackers with a backdoor to your site. Also, avoid ever installing plugins that have not recently been updated by the developer. Your IT company should be able to make recommendations in this regard if you are unsure. Install a reliable security plugin: If you use WordPress, ask your host, web developer or IT company to recommend security plugins and software for keeping your site secure. Most of these plugins offer a free version and a paid premium upgrade which has more features. We recommend Wordfence or Sucuri. Backups, Backups, Backups: You cant prevent against every kind of attack but you can prevent losing all of your data by purchasing a backup service, such as BackupBuddy, VaultPress or UpDraftPlus, or hosting your website with a provider that offers daily backups. If your site cannot be restored after a hack, at least you’ll have all of your content and data, which you can move to a new site. This is a massive saving. If you do nothing else on this list ensure you backup your website today. Password Management: Your users are your weakest link. User education will help all members of your team know what not to click and what to look out for. Use simple passwords you won’t forget BUT use them with MULTI-FACTOR authentication. Using the same complex password for every